Rosa has been one of our Intake Coordinators since 2011. She is fully bilingual: English/Portuguese and she also speaks conversational Spanish. She graduated from Kaiser University with an Associates Degree in Health Services Administration. Rosa is currently enrolled at Florida Atlantic University as an Education major.
Rosa greets patients with a friendly smile as they come into our office for therapy. She makes sure new patients fill out the pertinent paperwork and gathers from them the appropriate documentation. Her day is busy; filled with answering patients’ questions and concerns, calling health care providers and insurance companies to request medical records, authorization forms etc. and providing on-the-job orientation and training for new front desk team members.